Getting Started
Is Mart-24 really free to start?
Yes. There is zero setup cost to launch your online store on Mart-24. You only pay a 2% commission when you make a sale. If you don't sell, you don't pay anything — ever.
Do I need a credit card to sign up?
No credit card is required to sign up and start building your store. You only need to add a payment method when you are ready to accept orders from your customers.
How long does it take to launch my store?
Most stores go live within minutes. After signing up, describe your brand to the AI agent and it builds a fully customized storefront — layout, theme, and product pages — in under 5 minutes.
Pricing & Commission
How does the 2% commission work?
Mart-24 charges a flat 2% commission on every successful sale. There are no monthly fees, no setup fees, and no hidden charges. The commission is automatically deducted from your payouts, so you never have to worry about it.
Are there any hidden fees or monthly charges?
No. Mart-24 has no monthly subscription, no setup fee, no bandwidth fee, and no per-product charge. The only cost is the 2% commission on each sale you make.
What happens if I don't make any sales?
Nothing. You pay nothing at all. Mart-24's model is entirely based on your success — if you don't earn, we don't charge. Your store stays active and live for free, so you can keep building your brand without any financial pressure.
AI Store Builder
How does the AI store builder work?
After signing up, describe your brand, products, and preferred style to the AI agent in plain language. It builds a fully customized storefront in minutes — including layout, theme, and product pages. You can refine any detail through a natural chat interface using AI tokens.
Can I customize my store's design?
Yes. You can customize every aspect of your store — colors, layout, fonts, banners, and product page design — by chatting with the AI agent. You use AI tokens for customizations, available on a pay-as-you-go basis.
Can I add unlimited products?
Yes. There is no cap on the number of products, categories, or pages you can add to your Mart-24 store. You can list everything from a single handmade item to a full catalogue of hundreds of products — all without any extra cost.
Is Mart-24 mobile-friendly?
Yes. Every Mart-24 store is fully mobile-responsive out of the box. Your customers can browse and purchase on any device without any extra configuration.
Domain & Payments
Can I use my own custom domain?
Yes. Mart-24 supports custom domains at no extra charge. You can connect your existing domain or use a free mart-24.com subdomain (like yourstore.mart-24.com) when you're just getting started.
What payment methods does Mart-24 support?
Mart-24 supports Razorpay and PhonePe. You bring your own payment gateway account and connect it to your store — no lock-in, and setup takes just a few minutes.
How and when do I get paid?
Payouts go directly to your bank account through your connected Razorpay or PhonePe account. Settlement timelines follow your payment gateway's standard cycles.
Social Commerce
Is Mart-24 good for Instagram and YouTube sellers?
Mart-24 is built specifically for social media sellers who want to convert their Instagram or YouTube audience into paying customers. Thousands of Indian creators with 10K–800K+ followers already use Mart-24 to run their online stores professionally.
Support
What kind of support does Mart-24 provide?
Mart-24 provides priority support via WhatsApp at +91 7518388162. Our team can help you with everything from store setup to payment gateway integration. Support is available in English and Hindi.
Still have questions?
Our team is available on WhatsApp to help you get started.